Month: August 2016

José Herrera
VP of Technology

We need Solutions designed exclusively for Law Enforcement Agencies.

I have seen solutions for Law Enforcement agencies that can take several months to implement and require an army of full-time resources to test and deploy such solutions. This is a fundamental problem in the industry were solution designed and gear to the private sector and now being pushed to Law Enforcement Agencies compounding the resource problem every agency has to some degree.

Solutions created with the private sectors in mind just do not work well for Law Enforcement Agencies, whose primary goal is to keep their communities safe. They have very serious resource constraint and that last thing a police chief or Sheriff wants to do is to devote precious resources to administration duties. This has been a very important contributing factor in the “technological gap” between the private sector and Law Enforcement Agencies.

The solution: SmartForce™

At its core, SmartForce was built to be the secure, cloud-based solution specifically designed for Law Enforcement Agencies. We purposely build our solution with no hardware investment and little training required. It was designed to be the most user-friendly platform possible, putting multiple tools, features, and functions right at every officer’s fingertips via a central homepage that gives them access to mission critical functionality like:

• The latest crime bulletins, analysis, and intelligence
• Complaint and Commendations
• Response to resistance
• Community collaboration
• Previous shift update
• Compliance Management
• Administrative tasks
• Discussion threads
• Extra Duty
• Links to pertinent reports

Our Secret Sauce:

All these functionalities have been pre-built in our solution so when the time comes to implement it in your agency, we can have Agencies of any size up and running in a matter of days, our Smartforce™ is fully configurable to meet the needs of each Law Enforcement Agency in a fast and comprehensive way.

Our training has been designed to be hands on and teach each member of the agency what he or she needs, nothing more and nothing less. We have a long history of servicing Law Enforcement Agencies and we know their primary duty is to keep us safe not to sit on long meaningless training sessions or mastering useless technology.

After a very short deployment and training session, officers and commanders alike will be able to focus all their energy on securing our communities using state of the art technology that has been created exclusively for Law Enforcement Agencies.

To learn more about the current and expanding features of SmartForce™ Agency Management Solution (AMS) developed in collaboration with our customer and Agency partners, please visit our site at www.adventos.com.

José Herrera
VP of Technology

Managing extra duty is a complex administrative function, requiring police departments to have clearly defined policies and procedures around scheduling, reporting, payment, approvals and communication.

Slip-ups in these procedures can place departments in violation of local, state and federal regulations. Further, there can be serious public relations issues related to extra-duty police officers, their work and their compensation.

In order to manage the complexities, SmartForce™ has a module devoted to extra duty. With SmartForce™, employees can use the Extra Duty module sign up for work outside of normal duty hours offered by approved businesses.

The Extra Duty module contains all the key information required for police departments to manage extra time. In one location, staff can find business owners and their businesses, job coordinators, employees, jobs, pay rates, assignments, and extra duty slips.

Easy workflows

With the Extra Duty module, departments have access to easy-to-use workflows for creating available jobs, selecting and approving jobs, and tracking work after the job is completed.

A staff member managing extra duty can assign roles and control security access within the module. Available roles allow personnel full access, access to jobs and job slips, or view-only access.

After an employee requests a job, approvals are tracked automatically with a status of waiting, approved or denied shown for each approver. When a job is assigned, a job slip is automatically issued. The job slip lets officers report hours worked and include any notes. Again, approvals are tracked and a status field is updatable to show whether an assignment is completed, canceled, invoiced or paid.

Compliant software

With the SmartForce™ Extra Duty module, departments can be confident they are compliant with all applicable requirements. Extra Duty follows best practice principles established by the U.S. Department of Justice for the use and management of extra time.  The module adheres to the requirements set forth for extra duty by the Commission on Accreditation for Law Enforcement Agencies, Inc., (CALEA) as well.

Extra Duty also allows for powerful tracking and analysis. Reporting functionality lets commanders know who is working which extra duty assignments, for whom and where they are. Hours worked and billed by clients are tracked and reportable, showing what monies have been collected and paid to officers and which are outstanding.

From a perception point of view, Extra Duty allows for the fair and equitable selection of extra duty assignments, eliminating internal or external allegations of favoritism. Extra duty time can be reported quickly and accurately upon request from an elected official, a court order, a member of the media or the general public. If there is an incident during extra duty time, the module provides accurate reporting for insurance coverage, legal claims or internal review.

Extra Duty is just one of the modules available in SmartForce™ suite of products. We designed it to minimize the Admin work and allow officer to focus on keeping their communities safe. To learn more about the current and expanding features of SmartForce™ Agency Management Solution (AMS) developed in collaboration with our customer and Agency partners, please visit our site at www.adventos.com.