Law Enforcement Collaboration Platform

The SmartForce® Team
SmartForce Technologies Inc.

Introduction:

Port St. Lucie is a vibrant Florida city boasting of rapid economic growth, cultural richness, and a firm commitment to public safety. It is the financial hub of the Treasure Coast and the sixth-largest city in Florida, with a population of about 260,000 residents. The Port St. Lucie Police Department (PSLPD), led by Police Chief Richard R. Del Toro Jr., is at the forefront of ensuring public safety in the community. The department has adopted stratified policing, a proactive and data-driven crime reduction approach emphasizing transparency, accountability, and community involvement.

Stratified Policing: A Model of Excellence

The PSLPD pioneered the stratified policing model in the late 1990s, becoming a cornerstone of modern law enforcement strategies. This model is based on problem-oriented policing and prioritizes proactive measures and comprehensive data to tackle crime efficiently. The model has been adopted nationally and internationally, shaping the future of policing. Dr. Roberto Santos and Dr.Rachel Santos detail this model in their foundational text “Stratified Policing: An Organizational Model for Proactive Crime Reduction and Accountability.”

SmartForce Ops Discussions: A Tool for Communication and Collaboration

The PSLPD integrated the SmartForce® Ops Discussions app into their daily workflow to optimize their operations. This tool centralizes all critical information, from incident details to overarching crime trends and specific policing projects. The app eliminates the chaos of disorganized email threads and outdated bulletin boards.

With Operations Discussions, teams across crime analysis, patrol, and specialty units can effortlessly share bulletins, links, photos, and videos, all within a user-friendly application. This streamlining of resources has helped to significantly enhance collaboration and how information is shared, allowing officers to dedicate more time to the communities they serve.

Impact and Efficiency

Since implementing SmartForce® Ops Discussions in 2014, the PSLPD has reaped tangible benefits, especially in how Stratified Policing is administered at their agency. The enhanced communication facilitated by the app goes beyond the confines of traditional formats like email, fostering a collaborative environment that is both dynamic and secure.

The app’s robust tracking capabilities offer a comprehensive view of officer activity, from time spent on specific projects to the outcomes of those initiatives, such as arrests, contacts, and citations. These success metrics reflect the department’s dedication to accountability and transparency.

“Despite a 41.1% population surge in the last decade, Port St. Lucie has reduced its crime rate by 45.7%. Our effective policing strategies and integration of SmartForce® Ops Discussions have played a vital role in this achievement, making us one of the safest large cities in the nation.”
PSLPD Chief of Police Robert R. Del Toro, Jr.

Conclusion: A Vision for the Future

The PSLPD’s successful integration of SmartForce® Ops Discussions underscores the transformative power of technology in enhancing the effectiveness of law enforcement. The department’s journey is not just about adaptation but also innovation. The PSLPD’s story can serve as a model for other departments to adopt similar tools that can foster improved communication, operations, community relations, and public safety.

Learn more about how SmartForce® can help your agency improve internal communication and collaboration.

The SmartForce® Team
SmartForce Technologies Inc.

Schedule a Demo

Breaking Down Information Silos

In the current era, law enforcement agencies grapple with complex challenges like staffing shortages and implementing data-driven policing strategies. The need for enhanced collaboration and information-sharing solutions is critical. Enter SmartForce – a solution for police officers, crime and intelligence analysts, front-line supervisors, and command staff. SmartForce provides operational efficiency for strategic policing initiatives.

How Smartforce Can Help Your Agency Become More Effective and Efficient

SmartForce ensures your agency is always connected and informed, moving beyond outdated email systems to operationalize policing projects and administrative functions seamlessly.

Streamlined Crime-Reduction Process: With SmartForce, coordinating crime and intelligence analysis recommendations becomes intuitive, allowing for strategic crime reduction and prevention with automated workflows and advanced search functionalities.

Data-Driven Strategies: The platform aids in the insightful evaluation of crime reduction and prevention strategies, which is crucial in an era of staffing shortages and limited resources.

Enhanced Decision-Making: SmartForce provides valuable insights for informed decisions, enhancing performance at all levels.

Community Engagement and Trust Building: It’s not just about solving crimes; it’s about building a community. SmartForce helps you plan, coordinate, and operationalize community policing initiatives in a unified workspace.

Anytime Access with Robust Security: As a CJIS-compliant web-based solution, SmartForce is accessible on multiple devices, ensuring security and convenience.

Key Features That Make a Difference

Shift Briefing App: Revolutionizes information flow between shifts, promoting coordination and efficiency.
Operations Discussions: Centralizes all vital information, from incident details to crime trends, in one organized space.
Significant Incidents App: Keep internal stakeholders informed about crucial calls for service and investigations.
Crime Analysis Tools: Empower crime analysts with practical tools for implementing informed policing strategies.
Command Alerts: Keeps the agency aware of critical safety, administrative, and crime-related information.
Community Requests Tracking: Ensures police-related public requests are documented and effectively managed.

Success Story: Prosper Police Department, Texas

A prime example of SmartForce’s impact is seen in the Prosper Police Department in Texas. With the integration of CAD and RMS data in SmartForce, they have enhanced their stratified policing strategy, and their Crime Analyst has saved approximately 15 hours of data mining and analysis weekly. This time is invested in high-value activities like tactical analysis and investigative support, significantly enhancing operational efficiency. Propser PD Crime Analyst Aidan Daily states, “The SmartForce CAD and RMS integration allows for effortless comprehension of these important data sets.”

Why SmartForce is Your Next Strategic Advantage

SmartForce isn’t just a tool; it’s a strategic advantage. It offers:

Time Savings & Financial Efficiency: Frees up your Crime Analyst’s time for critical tasks.
Enhanced Strategic Focus: Enables a deeper focus on high-value activities like hotspot identification and investigative support.
Unified Dashboard: Provides a comprehensive view of your CAD and RMS data, enhancing decision-making.

Take the Next Step: Request a Live Demo

We invite you to experience the transformative power of SmartForce firsthand. Sign up for a live demo and see how it can significantly improve your department’s efficiency and strategic decision-making.