SmartForce®’s Blog – Page 3 – The Platform for Innovative Policing

Colorado Agencies’ New Contact Collection Timeline Moved Up 8 Months and SmartForce® is Helping to Meet Fast Approaching Deadline

Law enforcement organizations manage change and comply with new laws all the time and it’s not always easy. In Colorado, Senate Bill 217 requires all agencies to report citizen contact collections originally slated to be in effect in January of 2023. A more recent bill, House Bill 1250 from the last legislature moves that deadline to April of 2022. That means local jurisdictions have about 3 months to be ready for full compliance, 8 months sooner than originally expected. To support local law enforcement, SmartForce® built a brand-new tool called CitizenContact for the specific purpose of collecting contact data and submitting it in the required format to the state. If you are a Colorado Chief or Law Enforcement leader, here are 3 reasons CitizenContact is right for your agency:

We’ve taken the guesswork out of compliance for you.
It’s FREE!
It’s a tool that simplifies data transparency and helps build community trust.

We’ve taken the guesswork out of compliance for you. There are plenty of new requirements to be aware of in SB 217 and other laws. We built a system that complies to the letter of the law. Our team is made of former law enforcement officers, compliance experts, and knowledgeable computer engineers. SmartForce’s products are the result of these expertise, ensuring they meet your needs. For example, CitizenContact© is made so that the data your officers collect is the right data as mandated by SB 217, accessible while they are still on site and shareable with the citizen contact they made. Most importantly, the data is exported to the Division of Criminal Justice in compliance with their format (JSON, Flat file, shared securely, etc.). We are in the weeds with you to navigate through these complex changes and will do it right.

It’s FREE! Law Enforcement Officers are constantly doing more with less – meeting new mandates with no new resources. Regardless of the size of your agency, chances are you don’t have enough resources to quickly bring your whole department in line with all the requirements the way you would want. That is why we are offering CitizenContact for free. You have plenty of updating to do, let this advanced tool be the easy decision for contact data collection. We believe every agency should have access to the best technology that helps them fight crime and become more data-driven.

It’s a tool that simplifies data transparency and helps build community trust. With so many details to worry about and managing organization-wide change, it is not always easy to see how this change can serve your agency. Data can be a powerful tool to communicate about policing with the public, as well as combating crime. After all, submitting the new contact data in a specific way and format to the state really is about being able to see the picture of what is happening on the ground with officers. Those pictures include how hard officers work and the community members they help.

When SB 217 was originally passed, we along with you thought we had until January of 2023 to figure out new solutions to the mandates. Then, HB 1250 moved that timeline up and our deadline moved up along with yours. I’m quite proud of how agile our team was in responding to this new timeline and got the application ready and tested by local jurisdictions. The team has had to monitor changes in laws through the development process and will continue to do so. The more Colorado agencies we have using CitizenContact, the more we believe the state will be ready to meet not only the requirements, but also the call for more transparency and public trust.

The CitizenContact application has already been piloted in dozens of Colorado Law Enforcement agencies. Chief Jack Cauley of Castle Rock Police Department endorses it for his neighboring jurisdictions because it is “very easy to use and streamline[s] citizen collection per Senate Bill 217.” This kind of close collaboration with local jurisdictions is what our team thrives on. We believe our software products like CitizenContact have a vital role to play in the larger context of ethical policing that engages the community as partners. These are the larger conversations that SmartForce wants to be engaged in with you in the coming weeks.

For now, we know CitizenContact is saving jurisdictions time and we are curious to learn exactly how much time. Have you tried using another method in your agency to collect contact data? How much time and what challenges have you run into? What other functionalities are you wishing you had? We have already gotten requests for use of advanced use of force tracking, complaints management and more. We always want to learn about what’s going on in your agency, so we can better meet your needs.

To get started with CitizenContact please contact us at info@smartforcetech.com

SmartForce® 2021.2

Gonzalo Cervantes
Product Manager

Good news everyone,

We are excited to present a major upgrade for Reporting.

In this release, we included Complaints, Commendations, Pursuits, and Crashes.
You will be able to filter your complete reports and view them in a unified way with Viewer.

Viewer by Smartforce® is the result of months of work. It makes it easy to view and print reports.
For now, is connected to Reporting but we are just getting started.

Furthermore, we included a lot of enhancements and performance improvements to our apps to make your hard work easier.

Thanks for all you do to help keep us safe!

The SmartForce® Team.

Link to the user guide

The Most Effective Tools for Your Operational Communications

Dom Kaufman
Dom

What does your agency do to ensure optimal and timely communication between patrol shifts and across operational units? Is this communication done in a consistent manner? Is it available to all who need it 24 hours a day…seven days a week? Is it searchable?

The unpredictable nature of police work presents a great challenge in adhering to consistent shift briefings, squad meetings and other methods used by law enforcement officials to pass along information and collaborate on crime problems in a productive manner. Yet, the immediate and efficient sharing of information directly correlates to solving cases and producing positive crime fighting results.

SmartForce® Shift Briefing
SmartForce® Operations Discussions

SmartForce® Shift Briefing allows officers to share important case information, requests for follow-up, and shift summaries across all other squads/shifts and throughout the chain of command, in a format that is more reliable than email, running documents or logs, verbal exchanges, text messages or sticky notes left on the briefing room desk. We developed our Shift Briefing application after consulting with our law enforcement partners and current customers. The result is an application that will dramatically improve the way your agency shares information between shifts that is fast, user friendly and easy to access.

Shift Briefing Scenario

Dayshift officers responded to a domestic violence call at a residence. Upon arrival, the victim reported she had been assaulted by her live-in boyfriend who had fled the scene prior to police arrival. The victim sustained significant injuries and was transported to a local hospital for treatment. The victim told responding officers the suspect usually carries a handgun, and he may have a warrant for an unrelated assault charge. The responding dayshift officers developed probable cause to arrest the suspect for Assault-DV, but they were unable to locate him before the end of their shift.

Nightshift officers later received a call in the same area after a neighbor reported seeing a male and female arguing in the street outside the residence. Unfortunately, without the SmartForce® Shift Briefing application, the responding nightshift officers would likely have no idea that this incident may involve an armed suspect who was wanted for a domestic violence charge. Often times officers deal with situations like this where there is not enough time to file formal changes in order for a warrant to be issued and entered into NCIC, or information is not successfully passed along to other shifts either verbally or via email, CAD, or RMS. If this department had the SmartForce® Shift Briefing application, the nightshift officers would have known about the earlier incident in the same neighborhood and would have been aware of the possibility that this second call was related. They could have been better prepared knowing an armed suspect was likely present, and they would have been able to continue the original investigation efficiently with the information provided by the dayshift officers in the Shift Briefing application. Shift Briefing allows the intelligence to be passed along and accessed according to its importance and relevance, not by who is sending or receiving it. The information is available 24/7 and accessible to all officers regardless of their work schedule or assigned area.

SmartForce® Operations Discussions not only provides a platform where the whole team has access to incident information, crime trends and other policing projects, but they can also contribute in real time without the disorganized threads of emails and multiple versions of bulletins. Similar to Shift Briefing, the biggest value Operations Discussions offers is organizing all information by the operation or project you are working on, not by email, bulletins, text messages or other disorganized means. It allows everyone within the department, from Patrol and Crime Analysis to Traffic and Investigations, to all work together without having to constantly schedule physical or virtual meetings. Plus, they can share all types of information from documents and links to photos and video clips all within this one application.

Operations Discussions Scenario

Here is a success story from one of our mid-sized city police department customers who used Operations Discussions to manage a large-scale policing project. Their officers and crime analysts noticed a significant increase in calls for service for a variety of offenses surrounding a specific residence. The project spanned 3 months and involved 35 team members from Patrol, Special Investigations/Narcotics, Property Crimes, and Code Compliance. A project of that scale needed an organized strategy and most importantly, the utmost clear and effective routes of communication.

The project resulted in multiple drug and warrant arrests, a resident who was being taken advantage of was able to receive the mental health services he needed, and calls for service at the residence after the conclusion of the operation went down to near zero.

The operation produced 60 project log entries from all the team members. Due to the ease of access and visibility of the entries, it allowed everyone to be on the same page in terms of project objectives, plans and response data. There were no lags in communication or duplication of efforts. Emails and bulletins would not have allowed for direct, relevant responses immediately accessible to the whole team. With SmartForce® Operations Discussions, command staff and project managers can run reports on any given operation to extract important metrics such as time spent, contacts, arrests, citations, etc.

These vital operational communication tools allow for the free flow of all types of information between shifts, units, and all levels of command. When you get your teams to start using Shift Briefing and Operations Discussions, you will immediately see increased value and productivity during in-person communications because these operational communication tools will have done the hard work of organizing the information beforehand.

As with all our products, these applications are CJIS compliant and allow departments to manage complex information in an organized and easy to use fashion. With these two crucial Operational Communication tools, you always have a 360-degree view of all important agency information. In turn, your officers’ situational awareness will dramatically increase, and your communities will immediately benefit from more efficient and better-informed law enforcement professionals on their side!

SmartForce® Early Intervention System

Chris Arvayo
Customer Success Manager | Product

Having a reliable, cutting-edge early intervention system allows a police agency to effectively monitor the risk and wellness of their police officers, impacting the safety of the community they serve and protect.

An effective police leader knows that having a clear picture of an employee’s performance can prevent problems from arising and allows quick responses to address the problems when they do arise.

Introducing the SmartForce Early Intervention System. A cutting-edge tool that provides law enforcement leaders a real-time look at an officer’s risk, allowing for timely intervention when it is needed.

The Early Intervention System has an intuitive user interface that allows Command Staff to set the risk and intervention tipping point related to complaints, crashes, pursuits, and response to resistance reports generated in our SmartIA software.

The user interface alerts the user to the types of activity the officer is involved in as soon as the officer is added to one of the reports in SmartIA

Toggle between risk and timeline view.

Add intervention notes, and collaborate with other members of the command staff, to ensure risk is properly managed.

With the SmartForce Early Intervention System, manage risk, drive accountability, ensure officer wellness, and increase public trust. Thank you for your commitment to making your community safer.

SmartForce® 2021.1

Gonzalo Cervantes
Product Manager

Good news everyone,

We have developed a new way to use data to drive decisions on internal process improvement by searching reports in our newest version of SmartForce®. You can customize filters for the wanted output, export data to the most widely used data analytics format, and much, much more. Reporting is the name of this new application. It is a powerful and effective technology that can help your department understand its performance, improvements in training, and transparency, We look forward to this release and would like to share the excitement with you.

We listen carefully to all the feedback our clients suggest. For this reason, we also included a collection of stability improvements and suggested enhancements based on your observations.

We hope this article serves as a first look at what is coming.

Reporting

It’s more than a search engine, it’s a platform. It’s the foundation on which you can personalize and build the analysis you need for your Professional Standards reports.

For this first version, we started with Use of Force reports gathered from our Response to Resistance application. After the reports pass the Supervision levels, the personnel who is allowed to access The Reporting System will be able to filter their data deeply.

Filters

Once you choose the application you want to filter, a box will pop up. In this box, you will see the sections and fields of data to choose from. You can add up to 10 filters to do deep and custom searches. Once you apply your filters, the results return immediately.

Change Filters

Then, if you want to start from scratch, you can easily clear the filters.

If you want to add or remove filters, you will see an option for “More Filters”. It opens a panel where you can choose the filters you want to add/remove. This configuration is personal and will be saved on your computer/device.

Output

Once you apply a combination of filters, you will see the results sorted by Incident Date.

If you want to expand or shrink the columns of the results table you will see the option to “Set Columns”. A panel opens where you can choose and save the columns you want to see and export. This configuration works in the same way the filter settings do. Each box, Filters, and Output work separately and each one has its own settings that will be saved locally.

Exporting Data

We want to help you build the custom reports you will need. For this reason, we provide the user with an export format that data analysis uses. If you use Excel, you will be able to easily import the file and then proceed with the process you are used to doing.

Access

Information security is our highest concern. Therefore, we add one more layer of security where only a select group of agency staff will be able to access this information.

Upcoming enhancements

Soon we will add Complaints, Commendations, Pursuits and Crashes to the Reporting search engine.
Also, we plan to work on charts.

Learn more

Please visit our resources page where we have posted educational videos. Also, you can visit our blog where we periodically post articles you might enjoy.

With gratitude,
The SmartForce® Team.

SmartForce® Answers Your Call for More Actionable Officer Data

Mariano Delle Donne
CEO

Improved and actionable data around officer performance and experience are indispensable tools in any agency focused on accountability and transparency. At SmartForce®, compiling, communicating, and sharing data are all at the core of our business and why we exist to support law enforcement. It’s not just agency management best practices, but it’s also logical to know what employees are going through, how they are performing, and know when they need support and accountability. That is why the Early Intervention System (EIS) in the latest release of SmartForce® was developed.

I continue to be proud and excited about our team’s ability to meet the changing needs of law enforcement. I’m particularly excited about the EIS system because it answers the call from the federal government for more data, from the public for more transparency, and very importantly, from chiefs and other agency leaders themselves for more ways to manage their force. Local agencies can use the module to set their own parameters for warning signs and priorities so they can be notified in near real-time when an officer is at risk before the risk becomes a problem. We made the new system a tool that empowers agencies to use their own data to support their force internally so officers can be at their best while serving their community.

Here’s how it works. The department lead sets the risk weight for each type of incident and the number of incidents to establish a tipping point. As officers are involved in incidents such as response to resistance, complaints, pursuits, or crashes, the EIS Dashboard displays all of the officers and ranks them from top to bottom on risk though a one-of-a-kind SmartForce® algorithm. It also displays how close they are to the established tipping point. For officers near or at the tipping point, supervisors can document interventions including counseling, re-assignments, etc. to mitigate risk to the officer and community alike. (To learn how to get the most out of this EIS for today’s law enforcement needs, Brian McGrew wrote an excellent blog where he outlines practical strategies for Professional Standards units in using EIS to track officer performance as well as wellness and sharing EIS data to drive accountability and transparency.)

The EIS solution, much like our entire software, is designed to distill complex data into useful information for officers to use immediately. The software immediately integrates reports and data that would take hours for a human analyst to interpret and without bias of human error to show when an officer is at risk and needs help. Without Early Intervention, the supervisor would have to rely on his or her own mental or manual data tally of what all his officers have been going through. The system tracks reports and incidents as they happen and produces a clear and fair picture of what’s going on for all officers. Departments otherwise would have to wait days, weeks, and sometimes months for investigations and reviews to be completed before such data about officer experiences are available. As one can imagine, these timelines are too long and many officers would have gone past the tipping point in terms of risk without a real-time early warning system. Once an officer is identified by the system as getting close to the tipping point or having gone past the tipping point, the department lead knows how many incidents and which type of incidents the officer has been involved in that led to the determination. He or she can then decide appropriate actions and document them in the system.

Here are a few screenshots that show how the data is at the user’s fingertips. As a supervisor, I open up the EIS and the “Risk” tab to see where my six officers are in terms of risk. (See Screenshot 1 below.) I started monitoring these six because they all had at least one indicator of risk within the last 90 days. Immediately, I see that Brian and Ryan both have crossed the tipping point with three response to resistance (RTR) incidents each. Andy, Dom, and Mariano each have one RTR so they are not at the tipping point. I can also see Todd has one indicator of risk in the same time period, but he is further from the tipping point because a car crash holds less weight in terms of risk than an RTR.

Screenshot 1: The “Risk” tab shows where officers are in relation to the tipping point.

I then open the “Timeline” tab for more details on the risks. (See Screenshot 2 below.) From here, I can see that Brian not only has three RTRs, but two of them happened in a tight time span. Seeing multiple incidents occur around the same time period may help me better prepare for an intervention counseling session with Brian.

Screenshot 2: The “Timeline” tab shows how many incidents and when they took place in a predefined time frame.

By looking at the Risk dashboard based on the algorithm set by the department parameters, Brian and Ryan are at risk. Ideally, we would have a policy in place about what type of intervention should be employed for every officer like Brian and Ryan who show up at-risk in the EIS. This is the best way to make sure officers are prepared for duty and able to serve their community. Further, it also gives the department a chance to check in with Brian and Ryan to make sure their wellness needs are met and let them know three RTRs in two months would be hard on the best of officers. Once the appropriate intervention is determined, I would log it in the system like the comment for Andy on the “Intervention” tab. (See Screenshot 3 below.)

Screenshot 3: The “Intervention” tab keeps track of the interventions that were used in response to risk incidents.

We are very excited for our customers to put this valuable tool to immediate use. For more details on the module, see our press release here.

The latest release notes on the new version that includes this module can be found here.

As always, talking to us is the best way to learn more about our products and teach us about your needs. Please feel free to reach out.

Top 2 Challenges for Professional Standards in 2021

Brian Mc Grew
VP of Education

Every year there is pressure to perform at a high level in the Professional Standards Unit to keep your officers and community safe, fairly investigate internal concerns, and to maintain and improve community trust. However, 2021 will challenge leaders in Professional Standards to do even more since we’re coming off a year of nationwide calls for police reform.

2 challenges for Professional Standards units seem to be rising to the top of the list:

Implementing an effective Early Intervention System
Providing data to your Community and FBI for transparency and trust

Read on to learn how to overcome these challenges…

1 . Implementing an effective Early Intervention System (EIS)

An effective EIS protects officers from disciplinary action and provides greater levels of safety and wellness to them and those they contact while performing their public safety duties. There’s a preponderance of discussion and best practices by national organizations and accreditation bodies like the IACP, NAACP, and CALEA recommending agencies purchase and deploy EIS software to be pro-active in managing officers’ behaviors and performance so public trust is not eroded.

So, what makes an effective EIS?

Establishing an EIS Policy

Effective EIS policies outline the purpose of the system, the data being captured, who will be notified (supervisor/command staff), what their responsibilities are, the options and actions they should consider, timeframe, and what should be documented.

Setting an intervention warning point based on the number and weight of multiple indicators during a small window of time.

An early intervention policy or system that is based on 2 use of force incidents within a year or 1 use of force incident within 6 months is not sufficient to be proactive and to intervene early since the timeframe is too long and there are other factors to consider like complaints, pursuits, crashes, etc. EIS software that can calculate and display multiple incidents grouped within a 90-day window effectively help supervisors see potential problems ahead of time. In addition, effective EIS software should trigger based on weighting. For example, a complaint may be weighted less than a use of force event, but when multiple complaints on an officer have been made during a short window of time, the EIS warning should trigger even if the officer has not been involved in a use of force incident during this time.

Timeliness of displaying officers reaching an intervention warning point.

An EIS software system that only calculates incidents after the reports have made it through every level of review and is marked complete is not effective because the time this takes could be several months. One agency experienced a significant lawsuit when 1 of their officers was involved in a shooting and their EIS system did not trigger a flag even though the officer was involved in 3 use of force incidents and multiple complaints because several of the reports were still “in review.” Effective EIS systems calculate risk as soon as an incident report is filed, not upon review and completion.

Documenting supervisor/command review & actions.

Effective EIS software will have a supervisory/command staff module that displays officers hitting the pre-set threshold for a potential intervention, why they hit the threshold, the ability to document the date the officer flag was reviewed, associated actions taken, and results.

2. Providing data to your Community and FBI for transparency and trust

Maintaining and building trust with the community you serve is paramount in today’s LE environment. 3 pieces of data your agency should consider sharing with your community are:

EIS Software Implementation: Inform your community that your agency has implemented EIS software. In a nationwide survey, 75% of White respondents and 80% of Black and Hispanic respondents favored the use of early warning systems as an accountability mechanism.
FBI Reporting: Inform your community that your agency shares it’s use of force data with the FBI national database. Your community can go to: https://crime-data-explorer.fr.cloud.gov/officers/national/united-states/uof to see if your agency is listed as a participating agency. Being on this list helps your community make data-driven decisions to form perceptions and trust vs. media-driven decisions.

Current Contacts and Incident Data: Inform your community of officer contacts vs. use of force and complaint incidents. In addition to FBI reporting, this also provides your community the means to make data-driven decisions on whether your agency is performing within acceptable boundaries.

Effective Professional Standards software will automate your FBI reporting and quickly produce reports on use of force, complaints, and pursuit data.

If your Professional Standards Unit needs to overcome either of these top 2 challenges in 2021, let me know and I’ll be happy to educate you on EIS software choices and more best practices.

Get Better Results from SARA

Brian Mc Grew
VP of Education

Just about everyone in law enforcement has heard of the S.A.R.A. model for solving crime problems, but few know how to force-multiply it for maximum impact.

As a reminder, the evidence-based approach called Problem-Oriented Policing is based on the SARA model and the acronym stands for:

Scan
Analyze
Respond
Assess

Most commanders, investigators, and crime analysts do a great job of defining the problem through the Scan stage and studying the problem through the Analysis stage to come up with an operational response. However, it’s at the Respond and Assess stages that effectiveness begins to break down reducing the impact of success.

So, what causes the break-down?

How the Response is Communicated – Most agencies rely on email as their main communication platform. This means higher priority emails on a problem-based policing project for example are mixed in with emails. Also, disseminating information about problem-oriented policing projects often require large files of maps, photos, and videos which strain the limits of email. With officers receiving so many emails and studies showing that less than 10% of an officer’s daily in-box of emails are open, read, and acted upon, you can easily see how email is not the most effective way to communicate problem-oriented policing projects and information. Having a communication platform that visualizes for officers the crime projects they are responsible for and displays maps, photos, and videos associated with the project, prevents things from slipping between the cracks of email and improves the accountability of the Response.
Lack of Collaboration – Passing on updates and assigning tasks on a crime project is challenging with officers working rotating shifts and specialty units operating within information silos. Traditional shift briefings can be helpful, but attendance may not be consistent and competing priorities leave little time to focus on specific crime projects. Keeping up to date on what’s been done, any new developments, and what needs to be done next is extremely challenging without a systematic way for officers from Patrol, specialty units like Narcotics and Code Compliance, crime analysts, and supervisors to share information in a collaborative space that is accessible anytime, from anyplace.
Pulling data together to Assess the project – Let’s say a goal was set to reduce calls for service at a problem location or traffic collisions at a busy intersection by 40% within 2 months. Many agencies are challenged with assessing exactly what actions were completed, why they missed (or made) the goal, and how to adjust efforts if they missed the goal so they don’t miss again on a future deployment. Without a central location of information on who did what and when during the project, it’s hard to assess if the miss was due to a lack of resources, lack of training, lack of collaboration, lack of accountability, etc.

Solution:

To get the best results out of the SARA model, provide your agency and officers with a crime reduction platform like SmartForce® designed specifically for law enforcement to maximize the R and A stages. For more information or to get a demonstration of how SmartForce® maximizes the Response and Assessment stages of problem-oriented policing give me a call or send me an email.

Become a Great Law Enforcement Leader During the COVID-19 Pandemic

Brian Mc Grew
VP of Education

We’ve recently been introduced to new language and concepts like “social distancing” and “shelter in place orders” thanks to COVID-19. The implications of this are far reaching and definitely impact public safety & law enforcement.

Change is always hard, but in times of crisis, change is easier. Great leaders know this and do 2 things; 1) Manage fear through direction, protection, and order and 2) Initiate positive change with vision, alignment, and execution. Great leaders are not afraid of parting with “the way we’ve always done it.” Instead, they realize that necessity is the mother of invention and they use emergencies as an opportunity to better their agency as a whole.

The Great Recession of 2008 had an enormous impact on law enforcement staffing and forced police departments and sheriff offices to do more with less. Some leaders took advantage of this crisis and used their time and energy to reinvent their organizations. The necessity to do more with less was an opportunity for them to invent and share a new vision of how to be successful at delivering public safety vs. spending time and energy trying to get back to “full-staff.” These great law enforcement leaders made innovative tweaks and decisions on how they delivered public safety and guided their organizations to unprecedented levels of crime reduction and community service.

COVID-19 and its implications offer another significant opportunity for law enforcement leaders to step-up and become great leaders in our ever-changing world today.

Examples of this are already happening. The Savannah Police Department leadership suspended group meetings like shift-briefing and is now conducting their briefings virtually through an investment in technology to be more efficient. With this change, they are providing protection against virus transmission/exposure, management direction, and order to their officer’s lives at work. They’re also using their technology investment in other ways to create more time for higher priority calls and bringing more value to their community faster. Click here for the Savannah Channel 11 Top Story, “New technology helping keep Savannah officers safe, connected amid COVID-19 pandemic.”

Whether it’s the COVID-19 pandemic or some other crisis, become a great law enforcement leader by managing fear and creating a positive vision of organizational change. In the words of a great Chief of Police recently promoted to City Manager, “Technology like SmartForce® can be the difference between simply doing what has always been done, and doing it more efficiently” – John Jackson, MCJ.

If you’d like to learn if investing in new law enforcement leadership & management technology will have a high return on investment and can facilitate great organizational change for you, call or email me. Thanks for all you do to make the world a safer place!

Overcoming the Void in Leadership Training on Modern Crime Reduction Models

Brian Mc Grew
VP of Education

Are you looking for a way systematically and realistically implement crime reduction strategies throughout your agency? Are you unsure what your crime analyst should produce to be more effective? Do you want to make your crime reduction accountability meetings more meaningful and productive?

These are some of the questions I hear quite frequently while working with law enforcement agencies across the country who are at various stages of excellence with implementing and executing pro-active crime reduction strategies and concepts like CompStat, Hot-Spots Policing, Intelligence-Led Policing, DDACTS, Problem-Oriented Policing, etc.

Since there is very little evidence-based research and even fewer educational opportunities to learn from the best how to guarantee results, most agencies are stuck trying to get better at a very slow pace.

At SmartForce®, we’re here to change that. In May of 2020, we will be hosting an educational conference for Command Staffs so your agency can get the evidence-based educational experience that can inject new life, speed, and results into your crime reduction model.

You’ll get guidance on how to infuse hot-spot and offender-based practices into your day-to-day operations systematically so they become as sustainable as responding to calls for service and investigating crimes.

Can you imagine how great it will be to have the right real-time data, the right real-time communication, and the right framework for your executives down to your officers to be their best at reducing and preventing crime for your community?

Click here for more details and to register for the SmartForce® Command Academy: 2020 Insights for Law Enforcement Leaders.

Make an investment in your command staff that will make a difference for them, your agency, and your community!

Thanks for all you do to make the world a safer place and hope to see you in May!